The term "personal data", as used in this Policy, refers to information of individuals, such as name, postal address, email address, telephone, etc., which may be used to identify a customer or visitor of the website (site), hereinafter "Personal Data".

The term "processing" covers a wide range of operations performed on personal data, either manually or by automated means. It includes the collection, registration, organization, structure, storage, adaptation or modification, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction of personal data.

In order to process your orders you may be asked to provide your personal information (name, surname, profession, order destination, e-mail, etc.) each time you visit the website.

However, you should be aware that the personal information you provide is used exclusively in order for us to improve our services, to better communicate with you and to ensure the smooth operation of the respective service and in no case is used by any third party (except in cases when there is other legal provision).

The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GDPR 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Hellenic Data Protection Authority and is fully harmonized with the new General Data Protection Regulation (GDPR) , which was brought into force on May 25, 2018.

BlackHeart Miniatures only allows certain people working in the company to access your personal data and it is generally forbidden for anyone to access your personal data without prior authorization.

In very rare cases your personal information may be disclosed to companies that work with BlackHeart Miniatures but always with conditions relating to the promotion and execution of your order and with a view to the fact that your personal information will not be used for illegal purposes.

Rights to access your personal data

You have the right to request free access to personal data and to receive a copy in an accessible format.

You have the right to oppose. You also have the right to object at any time to receiving direct marketing material.

You have the right to correct your data at any time.

You have the right to erase / right to be forgotten. The company has the right to refuse to delete data, if there is a legal obligation to maintain the data.

When the processing of personal data concerning you is based on your consent, you have the right to withdraw such consent at any time. Withdrawal of consent does not affect the legality of the proceeding based on prior consent.

You can request that your personal data be transferred directly to another company whose services you would like to use, if this is technically possible.

If the request is manifestly unfounded or excessive, in particular because of its repetitive nature, the controller may refuse to proceed with the request.

In addition to your above rights, you also have the right to file a complaint to the competent supervisory authority of your country [Hellenic Data Protection Authority, 1-3 Kifissias Avenue, 115 23 Athens, tel. 210 6475600, e-mail]

Data storage time

The data provided by you will be kept / stored by us only for the period of time required for the fulfillment of the purpose for which you have communicated your data to us and in accordance with the applicable legal provisions.

Specifically for the data that concern you and which we process for marketing purposes (subscription to the informative newsletter), these are observed by obtaining the relevant consent, which is considered as given by reading and accepting the Terms of Privacy Policy posted on its home page of our website and until you revoke it, for example by being deleted from our lists, in the special field located in the informative newsletters.

This page is not intended for children and you must be at least 16 years old to use our services.

At any time, all users have the right to be informed and to express their objection regarding the further processing of their data, in accordance with the applicable legislation for the protection of personal data.

Cookies information

"Cookies" are small files with information that a website stores on a user's computer, so that every time the user logs in to the website, the latter retrieves that information and offers the user related services.

Cookies can enhance the browsing experience by allowing sites to memorize your preferences or allowing you to avoid logging in whenever you visit specific sites. A typical example of such information is the user's preferences on a website, as they are stated by the user's choices on that website (e.g. selection of specific "buttons", searches, ads, etc.).

If you want sites to store cookies on your computer, you can enable them. You can also specify for which sites you want cookies to be blocked. Blocking cookies may prevent certain pages from being displayed properly, or you may receive a message from a site informing you that in order to display it properly, you must accept cookies.

At the page of the company "ISAIAS GEORGE SOLE PROPRIETORSHIP" , we use only the absolutely necessary cookies, which are necessary for the operation of the website and cannot be disabled. They are usually installed on your own, which is tantamount to requesting services such as setting up your privacy preferences, logging in or filling out forms.